Shipping policy
Last Updated: October 1, 2026
At Veritas Market, we aim to provide a smooth and reliable shopping experience. We currently ship orders to customers in the United States and Canada.
1. Shipping Destinations
We currently offer shipping to:
- 🇺🇸 United States
- 🇨🇦 Canada
Free Shipping
Free shipping is available on all eligible orders shipped within the United States and Canada.
Shipping costs, if any, will be clearly displayed at checkout before you complete your purchase.
2. Order Processing
Orders are processed and prepared for shipment after the order has been successfully placed and payment has been confirmed.
Once your order has been shipped, you may receive tracking information when available.
Delivery times can vary depending on the destination, carrier, product availability, and other circumstances outside our control.
3. Shipping Address
Our warehouse is located at:
Veritas Market
720 Gladiola St A1
Salt Lake City, UT 84104
United States
Please note that this is our warehouse address and should not automatically be considered the return address. Customers should contact us before sending any return.
4. Returns
We offer a 30-day return window beginning from the date your order is delivered.
To be eligible for a return:
- The return request must be submitted within 30 days of delivery.
- The item should be in its original condition, unless the return is due to a defective or damaged product.
- Products should include their original packaging and accessories where applicable.
- Customers should contact our support team before sending an item back.
Return Process
To initiate a return, please contact our customer support team with your order number and the reason for the return. We will provide the appropriate return instructions.
Please do not send products to our warehouse address without receiving return instructions from us first.
5. Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery. Please include your order number and clear photos or videos of the issue so we can review it and assist you.
6. Refunds
Once your returned item is received and inspected, we will notify you regarding the status of your refund.
If your return is approved, the refund will be processed to your original payment method. The time required for the funds to appear in your account may vary depending on your payment provider.
7. Contact Us
If you have questions about shipping or returns, please contact Veritas Market Customer Support through the contact information provided on our website.
Veritas Market
720 Gladiola St A1
Salt Lake City, UT 84104
United States